Professional speaker and author, Shep Hyken, tells his famous story about the cab driver. This story is an amazing example of great customer service.
Archive | Videos
Building Personal Brand Within the Social Media Landscape
Posted on 17 February 2010.
Building Personal Brand Within the Social Media Landscape. Note: This presentation contains adult language.
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Social Media in Plain English
Posted on 17 February 2010.
A simple story that illustrates the forces shaping social media. This video comes in an unbranded “presentation quality” version that can be licensed for use in the workplace.
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